Commercial Cleaning Frequently Asked Questions
Get Answers Before You Even Need to Ask
We want to make getting and maintaining a clean space for your business and people as easy as possible, and for something so important, you probably have questions. You’ll find answers to many common ones below, and you can always contact us if you want to ask about something we haven’t covered here.
How do I schedule a cleaning?
You can schedule a free walkthrough and quote by visiting this page on our website. Once you agree to partner with us, you can schedule a single cleaning or ongoing service, which can be weekly, bi-weekly, or monthly depending on your needs.
Can you give me a cleaning estimate over the phone?
We require doing a walkthrough of your space so we fully understand your cleaning needs and can give you an accurate estimate. Fortunately, getting a quote this way is 100% free—you can schedule this by clicking here.
What area(s) does EcoTec serve?
EcoTec serves all of Long Island!
How do I get in touch if there is an issue with the cleaning?
Whether you need to reschedule or would like us to take another look at a detail we might have missed, you can get in touch with our team instantly with our software. You’ll hear back from us immediately, and we’ll log any changes to your preferences into our system so you only have to tell us about them once.
Do I have to sign a contract for a minimal number of cleanings?
No, you can schedule one-time service, ongoing cleanings, or contact us whenever you need! We’re flexible and can adapt to whatever frequency suits you best.
What types of facilities can you clean?
EcoTec Commercial Cleaning has extensive experience with post construction cleanup, office buildings, retail spaces, restaurants, medical facilities, municipal buildings, and residential properties.
Does someone need to be at the building during the cleaning?
No, you can give our team a copy of a key or an entry code. We can let ourselves in and out when it works best for you, and we’ll make sure everything is locked up and secure when we leave.
How do I get in touch if there is an emergency?
You can get in touch with our team 24/7 using our software. Day or night, you’ll receive a quick response, and we’ll work to get your issue resolved as soon as possible.
Can I pay online?
Yes, everything from scheduling to inspection to invoicing is handled through our software so it’s all in one place.